Our Story
We service cyclists, all cyclists. But we’re not your typical bikeshop.
Inspired by Mavic Neutral Service at the Tour de France, where ALL riders have the ability to take on their assistance. We have no single ‘brand loyalty’ or the pressure of bikes on the floor to sell. Come and stay in store a while and let us tend to your bike.
Fit First, Bike Second.
Our process, “Fit First, Bike Second”, ensures you as the cyclist is best served when purchasing your next bike. Attention is spent understanding your needs as the rider and finding the most suitable platform for you.
“We pride ourselves on our workmanship and communication with our customers”
— Leigh McCrabb, Director of NEUTRAL SERVICE BIKESHOP
Our Team
Kenneth Attard
Half of the dynamic duo that is Neutral Service, Ken is the knowledge base that aims to create the best possible experience here with us. Whether it be service related, a bike fitting question or product information or experience, his information will provide an insight into the product beyond its specs and marketing.
Leigh McCrabb
The man in the stand, Leigh is hands-on, ready to turn your ride into the performance machine it was always designed to be. Leigh prides his workmanship on your bike as if it were his own and is forever striving for improvement , both in his practice but most importantly in your bike.
Neutral Service Bikeshop
231 Union Rd
Ascot Vale, Vic 3021
Hours
Monday–Thursday
9am–5pm
Friday
8am–4pm
Phone
+61 421 170 364 - Kenny
+61 439 318 820 - Leigh